General Questions

Frequently Asked Questions

Do you clean all types of rugs?

Yes, we clean all types of rugs, including Oriental, Persian, silk, wool, synthetic, and more. Each rug receives specialized care based on its fibers, dyes, and construction.

How often should I get my rug cleaned?

At Mo’s Rug & More, we recommend professional rug cleaning every 12 to 18 months. Homes with pets, kids, or heavy foot traffic may benefit from more frequent cleanings to keep rugs in top condition.

What cleaning methods do you use?

We use a combination of dusting, hand-washing, immersion cleaning, and temperature-controlled drying, always tailored to the type and needs of your rug.

Can you remove pet odors and stains?

Yes. We offer targeted treatments that are designed to remove stubborn pet stains and neutralize odors, all while protecting the rug’s fibers and colors.

How long will it take to clean my rug?

The time it takes to clean your rug depends on its size, material, and how soiled it is. On average, most rugs take 3 to 7 days pickup to completion, including drying time. Delicate or heavily stained rugs may take a bit longer to ensure proper care. If you have a specific rug in mind, we can give you a more accurate estimate!

How do I maintain my rug after it’s cleaned?

To keep your rug looking its best, vacuum regularly without using a beater bar, rotate it every few months, and keep it out of direct sunlight. Using a rug pad is also a great way to extend its life.

Do you offer pickup and delivery services?

Yes, we only offer pickup and delivery service for your convenience. There’s no need to worry about transporting your rug. Just schedule a time, and we’ll handle everything from start to finish.

How do I schedule a pickup?

Scheduling a pickup is easy. Just give us a call or use our online form to request a convenient time. We’ll confirm the details and handle the rest from there

Do you repair damaged rugs?

Yes, we offer expert rug repair and restoration services. Whether your rug has frayed edges, holes, unraveling threads, or moth damage, our skilled technicians can restore its appearance and structure.

Can you clean silk rugs?

Yes, Mo’s Rug & More is experienced in cleaning delicate silk rugs. We use careful, gentle methods that protect the texture and luster of silk while delivering a deep, thorough clean.

Are your cleaning products safe for kids and pets?

Yes, all of our cleaning solutions are non-toxic and environmentally friendly. We prioritize the safety of your family, pets, and rugs while delivering a deep, effective clean.

What happens if my rug has delicate dyes?

We carefully test every rug before cleaning to ensure colorfastness. If your rug contains sensitive dyes, we’ll adjust our cleaning method to prevent bleeding or fading, using techniques that protect its original beauty.

What should I do if my rug gets damaged in a flood?

If your rug has been exposed to water or flood damage, contact Mo’s Rug & More as soon as possible. Wet rugs can develop mold, mildew, and structural damage if not treated quickly. We offer specialized water damage restoration to help save and restore your rug.

What areas do you service?

Mo’s Rug & More proudly serves Englewood Cliffs and nearby towns. We provide rug cleaning and care services throughout parts of Bergen County and surrounding areas in New Jersey. Some of the towns we commonly serve include Fort Lee, Tenafly, Edgewater, Englewood, Leonia, Palisades Park, Cliffside Park, and Teaneck.

If you are located just outside this range, feel free to contact us, we’ll do our best to accommodate your location whenever possible.

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Here at Mo’s Rug & More, we understand that caring for your rugs requires both a delicate touch and clear communication. That is why we created this FAQ page to provide you with quick, straightforward answers about our rug cleaning services, methods, service areas, and turnaround times. Whether this is your first time scheduling a rug cleaning or you’re simply looking for more details, this section is here to help.

We’re proud to serve Englewood Cliffs and the nearby towns throughout Bergen County, bringing expert care to area rugs, oriental rugs, and other delicate pieces. Every rug has its own story, and our team knows how to treat each one with the attention it deserves. From cleaning to handling different materials, we do it all with skill and a personal touch. If you do not see your question answered here, just give us a call. At Mo’s Rug & More, we’re here to make your rug care simple, clear, and completely worry free.

Have a Question We Didn’t Answer?

We’re always here to help.

Contact us directly at (201) 371-4579 or email us at Anabella@mosrugmore.pro and a member of our team will be happy to assist you.